Privacy Policy – Woodland Crossing Living

Effective Date: January 1, 2025

Woodland Crossing Living (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you use our website, https://woodlandcrossingliving.com.

1) Information We Collect

Maintenance Request Form: When you submit a request, we may collect your name, phone number, address, and details of the issue.
Contact Form: When you reach out using the contact form, we may collect your name, phone number, email, and message content.
Direct Contact: If you call or email us directly, we may collect your contact details and the content of your communication.
Automatically Collected Data: Browser/device details, IP address, and cookies used for functionality and analytics.

2) How We Use Information

To respond to resident inquiries and service requests
To provide property management and maintenance services
To improve our website’s functionality and security
To prevent spam and abuse through CAPTCHA

3) Sharing of Information

We do not sell or rent your personal information. We may share data only with:

Service providers that assist with hosting, analytics, communications, or site security
Legal authorities if required to comply with law

4) Cookies & Analytics

Our site may use cookies to ensure proper functionality and to analyze performance. We may also use Google Analytics. You can disable cookies in your browser settings, though some features may not work correctly. You can opt out of Google Analytics tracking with the Google Analytics Opt-out Browser Add-on.

5) Data Retention

Maintenance requests and contact form submissions are retained as long as necessary to fulfill their purpose or meet business/legal requirements.
Analytics data is stored in accordance with the policies of the analytics provider.

6) Security

We use reasonable technical and organizational measures to safeguard personal information. CAPTCHA is enabled to protect against spam and automated misuse. However, no online system is completely secure.

7) Your Rights

Depending on your location, you may have rights to:

Access, correct, or request deletion of your personal data
Restrict or object to certain processing activities

8) Contact Us

Woodland Crossing Living
Phone: 618.297.4652
Email: info@woodlandcrossingliving.com
Website: https://woodlandcrossingliving.com